AT&T Fiber Update

Many neighbors have already upgraded their service with AT&T to the new optic fiber network.  Below are some tips and pointers for your use that have been shared by our PCHOA neighbors.

·         AT&T fiber connection point to a residence may be different location than the previous location. As such, routing of the fiber cable will be different and each homeowner should consider in advance or at time of the actual home connection, their routing preference. I chose a routing path that allowed the installer to avoid "rewiring" the house. The AT&T installer can help with that decision.

·         Although, AT&T gives a two hour time frame for when the installer can be expected on the date of connection, the actual time needed by the installer may be many hours depending on the fiber routing. My installation time took about two hours, but it would have taken much longer if I had wanted the fiber cable to enter my residence at the existing location

·         Within your home, the equipment change consists of replacing the router/MODEM.

·         A separate AT&T account manager representative may also visit. In my case, he was able to make changes to my account for me to change from UVERSE TV to their newer digital service and an opportunity to change programming which resulted in significant savings for the monthly bill/charges.

·         The homeowner should ensure they get the installer to explain the changes and to ensure that all Wi-Fi related electronics get connected with the new Wi-Fi address.

·         The fiber cable outside the residence will be on the ground and/or in the grass, most likely, for several weeks. Be careful and ensure that anyone at the residence or anyone performing outside lawn care is aware of the fiber cable existence and routing. If the exposed fiber cable is cut, AT&T may charge the homeowner with a service call if it has to be replaced or repaired. Ask the installer about this issue.

THANK YOU neighbors for your input! Someone may benefit from this insight.